A digital strategist and creative director with over a decade of experience in tech innovation and design thinking.
As a product discovered over 150 years ago on a Pennsylvania oilfield, the humble pot of Vaseline may not seem like an clear candidate for digital platform algorithms.
However, its rise as a viral TikTok topic has positioned it at the vanguard of an promotional upheaval, seeing big businesses investing heavily in content creators and devoting less capital to marketing items in legacy broadcasters.
The petroleum jelly was first manufactured in the 1870s by scientist Robert Cheeseborough, who noticed oil rig workers rubbing their skin with a byproduct of the drilling process. Currently, a wave of content from users have chronicled its broad application in “life hacks”.
It has been touted as a solution for polishing footwear or prolonging the scent of perfume, and also a remedy for creaky hinges. Users have even applied it to prevent the annoyance of chip seasoning clinging to fingers.
Spotting its digital renaissance, marketers at Unilever amplified the hacks by having their research teams evaluate the claims and letting the content creators in on the results.
Claims that Vaseline reduced the burn from hot food on the lips were given the thumbs up. Similarly supported were ideas it could lengthen scent duration and revive leather bags. Proposals that it might whiten teeth or extend lashes were refuted.
Billboards and TV ads would once have been the cornerstone of its marketing push. However, this online trend has persuaded leaders to ramp up funding for content creators.
This observation of social channels to inform business strategy has been labeled “social listening”. Fernando Fernández, newly named, has indicated the goal is to spend 50% of its massive marketing spend on platform-based material.
Selina Sykes, who is heading the digital initiative, said the company was just evolving with contemporary approaches of engaging audiences. She said engaging on social media “without spoiling the atmosphere” was essential.
“How can companies join discussions credibly? This remains our core objective as brands, back to when people were hanging out their laundry and sharing usage tips.
“The trend is shifting from a one-to-many model, where we would just transmit messages … Now it’s many conversations, various groups. The evolution of platform algorithms means that these communities feel niche, yet they are vast.
“Ensuring your product is discussed by other people, mentioned by individuals, this builds credibility and connection. Creators are critical to that. This word-of-mouth strategy is being amplified.”
The approach indicates profound shifts occurring in how media is consumed, with Gen Z and millennial audiences spending more time on digital networks than traditional TV, print, or radio.
The transition is visible in falling revenues for TV and print advertising. Across Britain, commercial funding for major broadcasters have declined by over six hundred million pounds in real terms since 2019.
This further signifies a media convergence as corporations essentially turn into content studios, linking up with a multitude of digital creators to boost their products.
An industry expert from a leading agency said: “Naturally, an exodus of attention from conventional channels and they are dedicating far more hours to digital video and image apps than they are watching live TV or reading print.
“Many companies report to us consumers have more faith in suggestions from the creators they engage with over traditional advertisements. It's an ongoing shift.”
He noted companies can reduce costs by investing in creators over big traditional media campaigns, which also permits simpler message refinement to gauge performance.
The approach is growing. Advertising spending on digital creator partnerships is rising at quadruple the rate than total media spending. Across the United States, it has more than doubled since 2021 and is projected to reach tens of billions in 2025.
Regardless of the massive shift, experts said they believed television commercials still played a key part to play, as networks still held the capability to frame public debate.
Sykes said: “One of the highest return-on-investment media opportunities is still events like the Super Bowl. The issue isn't broadcasters claiming: ‘Oh, we’re not relevant any more.’ It’s about who’s capturing attention … I think there’s 100% a place for them.”
A digital strategist and creative director with over a decade of experience in tech innovation and design thinking.